Refund Policy

Return & Exchange

Currently, we do not allow returns and refunds, please select and buy your items with caution.

Please contact us at [email protected] if you wish to exchange your item.

To be eligible for an exchange, you have to notify us within 7 calendar days, and the item must be unused and in the same condition that you received it. It must also be in the original packaging.

You can only choose to exchange your item if it falls under the following categories;

1. Damaged upon receipt
2. Incorrect/Wrong item¹ delivered
3. Item with bad expiry dates

To complete your exchange, please send an email to [email protected] with your order details and photo attachments of the defected item as proof.

¹Incorrect/Wrong Item: Does not refer to packaging changes. In the event a product has changed packaging we reserve all rights to provide Customer with whichever product the supplier has given us with accordance to barcode.