Shipping Policy

1. DELIVERY

1.1. The products displayed on the Sites can be ordered and delivered within Singapore only.

1.2. Subject to the availability of the products you have ordered, we will endeavour to deliver the order consisting of the product(s) listed in each Shipping Confirmation by the date indicated in the Shipping Confirmation in question or, if no delivery date is specified, in the estimated timeframe indicated when selecting the delivery method.

1.3. Nevertheless, you may occasionally experience delays in delivery for reasons such as a high volume of orders being received by us during sale periods, holidays or the occurrence of unforeseen circumstances.

1.4. If we are unable to comply with the delivery date for any reason whatsoever, we will inform you and we will give you the option to continue with the purchase and establish a new delivery date.

1.5. Please note that in any case, our couriers do not pick up or deliver on Saturdays, Sundays or public holidays.

1.6. For the purpose of these Terms, a “delivery” shall be understood to have taken place or the order deemed “delivered” as soon as you or a third party indicated by you acquires physical possession of the products, which will be evidenced by the signing of the receipt of the order at your chosen delivery address.

1.7. The basic delivery fee is depending on the weight and size of the parcel, charges may differ.